Hotel credit card incorrect transaction email malware assault

Survive on your protector! Emails claim to be from a hotel about a incorrect deal on your credit card are being spammed universal – with the meaning of infecting your processor with a malware.

Here’s a characteristic instance. In this case it claims to come from the booking section of the Hotel Swissotel in Chicago.

Hotel Swissotel Chicago made wrong transaction

Dear client!

We are sorry to inform you that on July 26th, 2011 Hotel transaction debiting from your account for    an overall amount of $1857.

This partner hotel was divested accreditation in Booking Company with reference of noncompliance of the service contract.

Please see the attached form. You need to fill it in and contact your bank for the return of funds.

In the attachment you will find expense sheet with the sum of wrong transaction writing-down.

Company just mediates and bears no responsibility for any money transactions made by Hotel.

Sorry for the inconvenience. We trust you can solve this unpleasant problem.

Manager: Genaro Dunwiddie


The person’s name of the hotel, the quantity of money and the manager’s name can differ from email to email. Similarly the subject lines vary as you can see in the examples below:

But all of the emails we have seen so far do claim to have a booking refund attached in a ZIP file, and this is where the malware attack is restricted.

Of course, even if you weren’t stay at the hotel on July 26th you might still be worried that your credit card has been abused by someone who *was* enjoying comfortable room service, unfettered use of the mini-bar and a flattering newspaper.


Recipients who are intrigue to locate that they may be owed some money strength open the ZIP file without thinking of the possible consequences, and infect their computer with a Trojan horse.

Once contaminated, remote hackers can take control of your computer – potentially using it to spam out other attacks or to steal information from you

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